Academic Thesis

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Name MUTO Yumiko
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Title

Won’t, Not Can’t: Designing a Refusal Agent for Long-Term Human–AI Collaboration

Bibliography Type

Joint Author

Author

Takanori Yamazaki, Rio Kadowaki, Takeshi Muto, Yumiko Muto

OwnerRoles

Summary

LLM-based embodied agents are usually optimized for instruction following and task efficiency. In long-term human–AI collaboration, agency also includes deliberate noncompliance. We present a Refusal Agent in Minecraft that can execute feasible requests yet may refuse (“won’t”) based on internal fatigue and mood. Instruction understanding is handled by an LLM, while refusal is decided by a rule-based state model. To make refusal perceived as intention rather than malfunction, the agent gives a brief state explanation and performs a visible alternative action, with “Safe Rebellion” guardrails for controllability, bounded harm, and transparency. Monte Carlo simulations show stable refusal–recovery dynamics and tunable refusal frequency, and a video-based impression study suggests that refusal can feel mildly unpleasant yet is not always judged as an obstruction. These findings motivate interactive studies of how refusal shapes perceived agency, trust, and frustration.

Magazine(name)

Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems

Publisher

Volume

Number Of Pages

StartingPage

1

EndingPage

5

Date of Issue

2026/04

Referee

Exist

Invited

Language

English

Thesis Type

Research papers (proceedings of international meetings)

International Collaboration

Not International Collabolation

International Journal

International

ISSN

eISSN

ISBN

DOI

https://doi.org/10.1145/3772363.3798419

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Download

Downloadable

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